The uaPartners Communication Alerting System (uaPCA) was developed for the Department of Health and Human
Services (HHS) and other health partners. The application is used to issue alerts on state and local health
alert networks. Alerts must conform to the requirements of the Centers for Disease Control and Prevention (CDC)
and the OASIS Common Alerting Protocol (CAP). Details about the specific clients at this time are confidential.
This is a new application based on prior work done for a customer using our Emergency Incident Command System.
uaPCA enables the creation and publication of health alerts and notifications to health partners. This alert is
equivalent to a Reverse 911 for health systems.
uaPCA Alert Screen
The health alert network includes the Department of Health and Human Services (HHS), health partners and
volunteers, and others. The state health agency maintains a list of diseases that require notification when
occurrences are observed. When a suspected listed disease is observed, a partner creates an event record in
the system. The record is immediately seen by the uaPCA operators. These operators may be at HHS, or at an
Emergency Operations Center during an emergency such as a natural disaster or a terrorist act involving a biological
agent. Once HHS assesses the event and creates a case, the uaPCA system issues an alert to all health partners. The
uaPCA system contains a list of registered users, with user profiles including preferred means of notification, i.e.,
cell phone, pager, fax machines, etc. The system automatically contacts the registered users and provides alert summary
information. The system also provides log-in instructions to a private Web page for more details and instructions.
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