Technical Support
Iron Speed Designer includes free email technical support during your evaluation period and for the first 30 days after purchase. We highly recommend you purchase a technical support subscription so you can enjoy world-class support for a full year. Details...

  Support Resources
Knowledge Base
Technical Forums
  Developers supporting developers (free)
Online Help
  Online help
  Creating your first application
Technical Support
  Submit a technical support case *
Professional Services
  Iron Speed Designer MVPs
* Free during initial evaluation period and for 30 days after purchase.
Requires active technical support subscription thereafter.
What a Technical Support Subscription Includes
Iron Speed's comprehensive technical support covers a variety of issues and is designed to keep you developing.

Included Not Included
  • Installation issues
  • Requirements issues
  • Documentation questions
  • Sample application questions
  • Coding example questions
  • Database connection issues
  • Bug reporting and confirmation
  • Hot fixes for bugs, if available
  • Writing custom code extensions
  • Customization examples not already written
  • Migrating code customizations to new versions of Iron Speed Designer
  • .NET programming questions
  • Forum posting questions
  • Software issues not related to Iron Speed Designer
  • Hardware issues not related to Iron Speed Designer
  • Third-party control support

Technical support is offered on a 'reasonable efforts' basis. We can't guarantee we'll be able to solve every problem, but we'll do our best.
Live Telephone Support
Iron Speed offers live telephone technical support to customers with active phone support subscriptions. Order...

8:30 a.m. to 5:00 p.m., Pacific Time, Monday to Friday
Tel: +1 (650) 215-2230 United States
Tel: +44 (020) 7993 8816 UK
Phone support subscribers only please

Technical Support Subscription Terms and Conditions
Annual support subscriptions provide you unlimited access to technical support by email or phone depending upon your subscription. Order...

  • Technical support is for one named developer only.
  • When purchasing multiple seats of Iron Speed Designer for use in a single department or organization, each named developer must have a license for the same level of technical support if support is purchased. You cannot, for example, buy multiple seats of Iron Speed Designer but technical support for only one developer.
What Customers Tell Us
"I just finished with a support call and want to take a few seconds to complement you on the very high caliber of your technical support team.

Purchasing the support and maintenance subscription with Iron Speed Designer was absolutely the best investment decision I could have made. In typically a matter of minutes, your support team has had the solutions to my issues and I'm off and continuing with my development. I can't see how I could ever be without it! It has already paid for itself ten times over in assisting me during my web development."



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