My application is called Randstadfm. It was developed for Randstad UK, the UK division of Randstad
Holdings, a Dutch company that is the second largest recruitment business in the world. Randstad UK
has more than 150 office premises in the UK and is experiencing rapid growth.
Randstadfm is used exclusively outside my company by Randstad UK. The users of the application are
members of Randstad UK’s Facilities Management team. They are responsible for managing the estate
of UK office premises of the company. There are about 20 users.
The locations screen listing all offices in the estate.
The application enables the facilities management team to run all aspects of their UK premises, from
leasing and rental contracts, through legislative requirements such as appliance testing, to reactive
maintenance such as plumbing failures or electrical faults. It is used to manage the estate of UK
offices both reactively and proactively, enabling users to maintain all the information relating to
each office online. Users can also attach documents pertaining to each office, such as fire risk
assessments, insurance certificates, floor plans, and photographs.
The fast-track navigation menu expanded.
The proactive side of the application is primarily focused on ensuring that important dates and
deadlines relating to each office are not missed. The system enables management-level users to
maintain lists of other users to whom reminder emails are automatically sent for such important
events as rent reviews and lease break options. It also ensures that these events are allocated
to individuals within the team, providing clear accountability for each event.
On the reactive side, the application enables users to manage incidents affecting the operation
of offices within the estate. Incident records are created to cover events such as vandalism,
plumbing or electrical failures. Incident log records then enable managing the resolution of
these incidents through the system. Work orders can be raised and allocated to the appropriate
suppliers, such as plumbers or electricians. Completed incident records can then be closed off.
This functionality also enables the management team to track the financial aspect of resolving
incidents, as well as providing information about the speed of resolution.
The main location-level menu screen.
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