The product key you entered could not be validated...

Problem

You get this error after pasting your product key into the Activate Iron Speed Designer dialog:

Activation Error

The product key you entered could not be validated.

A valid license could not be obtained for ‘XXX’...

This can occur if Iron Speed Designer was incorrectly installed or if the installation was damaged.

Solution

Step 1:  Uninstall Iron Speed Designer from the Control Panel.

Step 2:  After uninstalling Iron Speed Designer, manually delete the folder in which you had installed Iron Speed Designer, typically:

C:\Program Files\Iron Speed\Designer v3.X.Y

Step 3:  Download and re-install a fresh copy of Iron Speed Designer.  You can download Iron Speed Designer from

www.ironspeed.com/download

www.ironspeed.com/products/version-history.aspx

Step 4:  Use your product key to activate Iron Speed Designer.

Be careful not to modify the Designer.lic file.  Doing so may cause Iron Speed Designer to stop working.

See Also

Part IX:  Troubleshooting Applications

Installation Error Messages