If You Have Problems Sending Email...

Updated June 5, 2006
Iron Speed Designer V4.0 and later

Problem

You inserted code into your application to send email, but the email doesn’t appear to work.

Solution

Step 1:  Configure your email server.  See If You Have Problems Sending Email... for details

Step 2:  Stop and restart the SMTP service in Microsoft IIS.  We've found this works in many cases!

Step 3:  Make sure your anti-virus or personal firewall software isn't blocking your email.  Typically this involves granting access to port 25.

For example, McAfee VirusScan Enterprise 8.0 VirusScan Console, Access Protection, Properties, Port-Blocking tab, Rule:"Prevent mass mailing worms from sending mail".  This blocks outbound access to any port 25 on the network.  The Edit button shows a list of excluded processes to which new processes can be added.

Add the aspnet_wp.exe process to grant permission to send emails from port 25.

See Also

http://www.systemwebmail.com/faq/4.2.9.aspx

Sending Email from an Application